Embracing Technology to Build Cohesion
Embracing digital
workspace has been of paramount importance to organizations that are
keeping pace with the changing technological landscape. Introduction of online
collaboration tools support in bringing cohesion among employees of the
companies that are ahead of the curve. However, a strategy for successful
adoption of technology is usually absent that affects productivity and
increases pitfalls. For instance, if one department uses a certain tool and
another department is unaware of its existence, the overall output might
reduce; or when a particular technology is not sanctioned to be used by senior
employees, it could lead to security risks (known as Shadow IT). Therefore,
when a new technological intervention is rolled out, it needs to cater to a
variety of parameters, for example: the technical know-how of the end-users or
the diversity in teams with respect to culture, backgrounds and working styles.
To start with, organizations can emphasize on easy-to-use applications to cover
the basic need of staying connected via video conferencing. Tools such as Slack
support casual discussions while WebEx takes care of large-scale meetings. For
management of tasks or projects, Wrike or Trello allow teams to edit documents
in real-time, manage to-dos through dashboards and manage reviews and
approvals. Along with work, learning and recognition offers huge motivation to
the work force. Online learning platforms offer self-paced learning for
upskilling; and applications like Bucketlist are being used to enhance
performance through gamification. A thorough need-analysis will eliminate
drawbacks at a later stage. Whatever tool suits the needs of an entity best, it
can be ensured that it is easy-to-use. A primer is essential to take care of
the needs of technologically less-savvy workers. This will establish
well-integrated cohesion among the work force and the organization will
experience enhanced engagement, commitment, and collaboration as sustainable
benefits in the long run.
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